Refund policy


below within 14 days without giving reasons. It is important that the return shipment is made by means of a tracking number. Please note that returned goods must be in a condition similar to normal use for the purpose of testing the goods - as would be usual in a shop for trying on, for example
- and must be provided with the original label. In the event of deterioration of the goods due to further use, we reserve the right to demand compensation for lost value.


Reduced goods are excluded from exchange and purchase price refund.


Products purchased as a bundle (set) must be exchanged and/or returned as a whole bundle. Individual products from a bundle are excluded from return.

Free gifts (goodies) that we send out with certain products are explicitly linked to the purchase of a certain product. In the event of a return of the product in question, the free gifts must also be returned. You must also return the free gifts that you receive exclusively from a certain purchase value if the required purchase value is not reached by a return. Otherwise you will be charged for them.

Discounts linked to a minimum order value:

If after a return the purchase value falls below the minimum order value, discounts linked to such a minimum order value will no longer apply and will be offset against the refund.

The costs for the return shipment are carried by each customer himself/herself.

The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods, in the case of partial deliveries, the last of the goods. To exercise the right to withdraw, you must inform us of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post, fax or e-mail). You may use the attached model withdrawal form for this purpose, but it is not obligatory.

Address the withdrawal to:

Oder per post: ANY DI GmbH, Anne Dickhardt, Feringastraße 9, 85774 Unterföhring/Munich, Germany

You can also exercise your right of withdrawal by returning the goods pursuant to paragraph 1 or by returning the goods without comment. Unless the circumstances indicate otherwise, returning the goods without comment will be understood as a statement of withdrawal.


If you withdraw from this contract, we shall reimburse to you all payments received from you, not including the costs of delivery (the costs for the return shipment will be worne by the customer) without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract.

We will carry out such reimbursement using the same method of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any case, you will not incur any fees as a result of such reimbursement.

We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.

You shall send back the goods or hand them over to us without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us at: ANY DI GmbH, Feringastraße 9, 85774 Unterföhring/Munich, Germany

The deadline is met if you send back the goods before the period of 14 days has expired. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

End of cancellation policy.