All items purchased in the ANY DI online shop can be returned to the address below within 14 days without giving a reason. It is important that the return is made with a tracking number. Please note that returned goods must be in a condition that corresponds to normal use for the purpose of checking the goods - such as would be normal in a retail store to try them on
- corresponds and must be provided with the original label. If the goods deteriorate due to further use, we reserve the right to demand compensation.
Reduced goods are excluded from exchange and refund of the purchase price.
Products purchased as a bundle (set) must be exchanged and/or returned as a whole bundle. Individual products from a bundle cannot be returned.
Free gifts (goodies) sent by us that come with certain products are explicitly linked to the purchase of a certain product. In the case of a return of the article in question, the associated extras must also be sent back.You also have to send back the free gifts that you receive exclusively from a certain purchase value if the purchase value falls below the required purchase value as a result of a return. Otherwise you will be charged for them.
Discounts linked to a minimum order value:
If, after a return, the order value falls below the minimum value, discounts linked to such no longer apply and will be offset against the refund.
Each customer bears the costs for the return shipment.
LEGAL CANCELLATION POLICY
You have the right to withdraw from this contract within fourteen days without giving any reason. The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier took possession of the goods (or the last goods in the case of separate delivery). In order to exercise your right of withdrawal, you must inform us of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post or e-mail). You can use the attached sample revocation form for this, but this is not mandatory.
The revocation must be sent to:
Or by post: ANY DI GmbH, Anne Dickhardt, Feringastraße 9, 85774 Unterföhring/Munich, Germany
You can also exercise the revocation by returning the goods in accordance with point 1 or by returning the goods without comment. Unless the circumstances indicate otherwise, the return of the goods without comment is understood as a declaration of revocation.
CONSEQUENCES OF REVOCATION
If you revoke this contract, we have to repay all payments that we have received from you, but not the delivery costs, immediately and at the latest within fourteen days from the day on which we received the notification of your revocation of this contract.
For this repayment, we try to use the same means of payment that you used in the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged fees for this repayment.
We may refuse repayment until we have received the returned goods or until you have provided proof that you have returned the goods, whichever is earlier.
You must return or hand over the goods to us immediately and in any case no later than fourteen days from the day on which you inform us of the cancellation of this contract. The deadline is met if you send back the goods before the period of fourteen days has expired. We do not bear the cost of returning the goods.
You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
End of revocation.